Privacy Policy

Michelle Asencio LMHC - Therapy LLC d/b/a Let’s Talk About 
Effective Date: February 2021

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1. Introduction

Michelle Asencio LMHC - Therapy LLC d/b/a Let’s Talk About  (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an inquiry, or communicate with us online.

This website is intended for general informational purposes and does not establish a therapist–client relationship.

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2. Information We Collect

We may collect the following types of information:
   •    Personal Information: Name, email address, phone number, or other contact details submitted through website forms or scheduling tools.
   •    Health Information: Limited information you voluntarily share related to mental health or the reason for seeking counseling.
   •    Technical Information: IP address, browser type, cookies, and analytics data collected automatically through Wix, Google Analytics, or other tools to improve website performance.

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2A. Information You Should Not Submit

Please do not include personal, confidential, or medical information in website contact forms, chat messages, or emails.
These channels are not encrypted or HIPAA-secure and are intended only for general inquiries, such as requesting information or scheduling an appointment.

If you are an existing client, please communicate sensitive information only through our secure client portal or during sessions.

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3. How We Use Your Information

Your information may be used to:
   •    Respond to inquiries or requests for appointments
   •    Provide information about our services
   •    Improve website performance and user experience
   •    Communicate updates, reminders, or policy changes (only with your consent)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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4. HIPAA & Confidentiality

If you become a client, your personal health information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida laws.
All clinical records are maintained and transmitted through secure, HIPAA-compliant systems.

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5. Cookies and Analytics

Our website may use cookies or tracking technologies (like Google Analytics) to gather data about site usage. You can manage or disable cookies in your browser settings.

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6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

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7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or meet record-keeping requirements.

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8. Your Rights

You have the right to:
   •    Request access to or correction of your personal information
   •    Request deletion (as permitted by law)
   •    Withdraw consent for communications at any time

Requests can be made by contacting info@letstalkabout.care

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9. Security

We use administrative, technical, and physical safeguards to protect your information. While we strive for the highest level of protection, no system is entirely secure, and we cannot guarantee absolute security.

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10. Updates to This Policy

This Privacy Policy may be updated periodically. The “Effective Date” above will reflect the most recent version.

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11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Let’s Talk About 
Clermont, Florida
info@letstalkabout.care

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Important Notice

Please do not share confidential, medical, or emergency information through this website.
If you are in crisis or experiencing an emergency, call 911 or contact the 988 Suicide and Crisis Lifeline.